U67120MH1992FTC068724
U67120MH1992FTC068724
Stock Broking: INZ000239730
Merchant Banker: MB/INM000002970
Research Analyst: INH000001873
J.P. Morgan Tower
Off C.S.T Road, Kalina,
Santacruz - East, Mumbai - 400098
Tel: 91 22 6157 3000
Fax: 91 22 61573990
Local expertise. Global resources. Our commitment to India.
BSE
Dear Investor,
As you are aware, under the rapidly evolving dynamics of financial markets, it is crucial for investors to remain updated and well-informed about various aspects of investing in securities market. In this connection, please find a link to the BSE Investor Protection Fund website where you will find some useful educative material in the form of text and videos, so as to become an informed investor.
https://www.bseipf.com/investors_education.html
We believe that an educated investor is a protected investor !!!
Investor Charter and Disclosure of Complaints
Account Opening, KYC and Others
Asha Kariath
India_CS@jpmorgan.com
+9122 6157 3000
Investors are requested to note that J.P. Morgan India Private Limited is permitted to receive/pay money from/to investor through designated banks accounts only named as client bank accounts. J.P. Morgan India Private Limited is also required to disclose these client bank accounts to Stock Exchange. Hence, you are requested to use following client bank accounts only for the purpose of dealings in your trading account with us. The details of these client bank accounts are also displayed by Stock Exchanges on their website under “Know/ Locate your Stock Broker
| CASH EQUITIES BANK ACCOUNTS | |||
|---|---|---|---|
| BANK Name | IFSC Code | Account Number | Account Name |
JPMorgan Chase Bank | CHAS0INBX01 | 5385000236 | J.P. Morgan India Pvt. Ltd. - DSCNBA |
JPMorgan Chase Bank | CHAS0INBX01 | 5385000384 | J.P. Morgan India Pvt. Ltd. - DSCNBA |
JPMorgan Chase Bank | CHAS0INBX01 | 5622423829 | J.P. Morgan India Pvt. Ltd. - USCNBA |
JPMorgan Chase Bank | CHAS0INBX01 | 5622423837 | J.P. Morgan India Pvt. Ltd. - USCNBA |
| F&O BANK ACCOUNTS | |||
|---|---|---|---|
| BANK Name | IFSC Code | Account Number | Account Name |
HDFC Bank | HDFC0000060 | 600340001547 | J.P. Morgan India Pvt. Ltd. - USCNBA |
JPMorgan Chase Bank | CHAS0INBX01 | 5385000350 | J.P. Morgan India Pvt. Ltd. - DSCNBA |
ICICI BANK LIMITED | ICIC0000004 | 405122904 | J.P. Morgan India Pvt. Ltd. - USCNBA |
JPMorgan Chase Bank | CHAS0INBX01 | 5622423845 | J.P. Morgan India Pvt. Ltd. - USCNBA |
HSBCBANK LIMITED | HSBC0400002 | 002-446151-004 | J.P. Morgan India Pvt. Ltd. - USCNBA |
Barclays Bank | BARCOINBBIR | 041233651097 | J.P. Morgan India Pvt. Ltd. - USCNBA |
| CURRENCY DERIVATIVE BANK ACCOUNTS | |||
|---|---|---|---|
| BANK Name | IFSC Code | Account Number | Account Name |
JPMorgan Chase Bank | CHAS0INBX01 | 5385003602 | J.P. Morgan India Pvt. Ltd. - DSCNBA |
HDFC Bank | HDFC0000060 | 600340054510 | J.P. Morgan India Pvt. Ltd. - USCNBA |
JPMorgan Chase Bank | CHAS0INBX01 | 5622423852 | J.P. Morgan India Pvt. Ltd. - USCNBA |
Investor Charter, Disclosure of Terms and Conditions and MITC and Disclosure of Investor Complaints
Registration granted by SEBI and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.
Details of designation | Contact Person Name | Address where the physical address location | Contact No. | Email-ID | Working hours when complainant can call |
|---|---|---|---|---|---|
Compliance Officer | Mr. Ashutosh Sharma | J.P. Morgan Tower Off C.S.T Road, Kalina, Santacruz - East, Mumbai - 400098 | 91 22 6157 3000 | Monday to Friday – 09:00 to 17:30 hrs | |
Principal Officer | Mr. Sanjay Mookim | J.P. Morgan Tower Off C.S.T Road, Kalina, Santacruz - East, Mumbai - 400098 | 91 22 6157 3000 |
| Monday to Friday – 09:00 to 17:30 hrs |
Grievance Redressal Officer | Mr. Ramprasadh Kantharaj | J.P. Morgan Tower Off C.S.T Road, Kalina, Santacruz - East, Mumbai - 400098 | 91 22 6157 3000 | Monday to Friday – 09:00 to 17:30 hrs |
Complainant shall first take up their grievance with “Research Analyst” by lodging a complaint directly. If the grievance is not redressed satisfactorily, the Complainant may, in accordance with the SCORES guidelines, escalate the same through the SCORES Portal (https://scores.sebi.gov.in/) in accordance with the process laid out therein. After exhausting these options for resolution of the grievance, if the Complainant is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal https://smartodr.in/login.
Mr. Ramprasadh Kantharaj
Grievance Officer for Complaints, Cyber and Accessibility issues for persons with disabilities
Phone: +91 22 6157 3000
Email IDs for redressal of Complaints:
Compliance Officer
Ashutosh Sharma
+91 226157 5002
india.securities.compliance@jpmorgan.com
Mandatory details for filing complaints on SCORES – Name, PAN, Address, Mobile Number, Email ID
Mandatory details for filing complaints on SCORES – Name, PAN, Address, Mobile Number, Email ID
SMART ODR Portal
With a view to providing visibility of client-wise collateral and in compliance with SEBI circular no. SEBI/HO/MRD2_DCAP/CIR/2021/0598 dated July 20, 2021, NSE Clearing has provided a web portal facility to allow clients to view their disaggregated collateral placed with Member and as reported by their registered Trading Member /Clearing Member.